We normally respond to enquiries within 24 hours, and within two days at the latest. If a deadline is close, seek prompt assistance rather than waiting for our reply.
Your first consultation is a free 10-minute video call, using Zoom or a similar service. We will listen to the outline of your situation, discuss whether our service may be suitable and explain any proposed next steps.
Further work is charged by the hour. We will discuss the work you need, the rate and any anticipated expenses before you decide whether to engage us. We can discuss a staged approach so you know what you are committing to.
For signed clients, we guarantee a response within half a day. Our employment service is for employees. Our residential tenancy service is for renters; if you live in rooming accommodation, with a tenant or with the owner, tell us about your arrangement so we can consider whether our service is suitable.